Hackensack meridian health3/31/2023 ![]() The Chrome OS platform gives the team a central management console. “We’re giving clinicians a platform that enables them to deliver superior patient care from any location.” The new platform is lighter, faster, and more secure. “Today, we work in a hybrid cloud model,” he relates. He and his team quickly enabled 3,000 employees to remote work they were equipped with Chromebooks loaded with Citrix. “Citrix has been a game changer from the moment COVID-19 hit in March 2020,” Eimer exclaims. ![]() Not only has the hybrid cloud, multi-cloud technology solution empowered clinicians and staff to effectively deliver patient care, but also, it has resulted in cost reductions and helped increase efficiency. To ensure security, consistency, and scalability across the system’s 17 hospitals, Hackensack Meridian Health have leveraged the partnership between Citrix and Google since March 2020. Since that time, Citrix has been the standard for application delivery and Epic has been the default app for EHRs. In the same year, the healthcare system began using Epic electronic health records (EHRs). Game-changing technologyĬitrix technology was first implemented in 2008, just before Hackensack University Medical Center merged with Meridian Health. From an end-user compute perspective, we don’t believe that there’s another organization doing exactly what we’re doing,” Eimer continues. “We will incorporate Progressive Web Apps (PWAs) – from Citrix right onto the Chrome OS desktop. “We’re in the middle of building out a Citrix HDX environment so that we can offer a better user experience through the Citrix platform,” Eimer says. The team understand the business value of a great employee experience. Also, thanks to the new technology, Hackensack Meridian Health have reduced their real estate footprint significantly.īy the end of 2023, Eimer and his team expect to have reached 98% completion of the initiative to migrate the hospital system’s entire workforce to Google Workspace and Google Chrome plus Citrix. The solution has the flexibility to deliver apps and data to anyone at any time. The team are building out a Google Cloud environment for their data analytics platform and a Citrix Virtual Desktop environment with DaaS capabilities. Migrations from Microsoft Office 365 to Google Workspace and from Windows desktops to Chrome devices are currently underway. ![]() While a few workloads run on Microsoft Azure, the majority of use cases are Google Cloud-based. Their most recent mechanism is a hybrid cloud, multi-cloud IT solution. The team’s goal is to do things better, faster, smarter, and more economically – yet in a secure, consistent way. Like MacGyver, Eimer and his team thrive on designing unconventional and innovative solutions to solve the large-scale compute problems that plague the healthcare industry. “MacGyvering a solution” is a term that hails back to a television show in which the main character, Angus MacGyver, routinely used everyday items to do the unthinkable. “Sometimes we find ourselves having to be extremely inventive – ‘MacGyvering’ solutions rather than using traditional IT strategies,” explains Mark Eimer, SVP, associate CIO & CTO - information technology services, Hackensack Meridian Health (HMH). Unconventional solutions for larger-than-life IT challenges
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